Strategic Plan
Mission Statement for the Finance and Administration Cabinet
The mission of the Finance and Administration Cabinet is to be the best possible steward of the taxpayer's dollar by responsibly investing and distributing the Commonwealth's financial resources, effectively administering the collection of state revenues, efficiently managing and procuring all of the Commonwealth's property and attentively operating the state's consolidated technology platforms.
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DOR Mission Statement |
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Administer tax laws, collect revenue, and provide services in a fair, courteous, and efficient manner for the benefit of the Commonwealth and its citizens.
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Values |
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- Commitment to High Standards of Service
- Commitment to Employees and Their Future
- Commitment to Flexibility and Effectiveness in Serving Taxpayers
- Commitment to Fair and Impartial Administration and Enforcement
- Commitment to Professional and Ethical Behavior
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Vision |
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- Improve Services to the Agencies of the Commonwealth and its Citizens
- Increase Revenue Recovery Through Improved Efficiencies and Effectiveness
- Develop and Retain DOR Workforce
- Improve Internal and External Communications to All Stakeholders
- Decrease Taxpayers’ Burden to Comply with Tax Laws
- Promote and Develop E-Commerce/E-Revenue Initiatives
- Detect and Eliminate Waste, Fraud and Abuse
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