Live Tax Help
Note: This site is not intended to provide answers to complex tax questions nor is it to be used as a tax planning tool. For answers to more complex tax questions please contact the Department of Revenue directly at (502) 564-4581. Responses provided in live help sessions are solely based upon the facts as presented by the taxpayer.
Live Help is available Monday through Friday from 8:30am to 4:00pm for assistance with questions regarding Individual Income Tax, Sales and Use Tax and Withholding Tax.
Operators will not ask for, and you should not provide, any personal information such as full name, date of birth, Social Security number or tax account numbers. For specific account information, you can contact 502-564-4581.
This service is not able to answer homework questions or to research school assignments.
At the end of the Live Help session you will be presented with an optional exit survey and an opportunity to have a transcript sent to you via email.