FRANKFORT, Ky. (Updated November 4, 2020) - The Kentucky Department of Revenue (DOR) has closed the Taxpayer Services Centers (TSC) in Bowling Green, Corbin, Hopkinsville, Louisville, Northern Kentucky, Owensboro, Paducah, and Pikeville to curbside or walk-in assistance, due to the red zone designations of these locations.
DOR representatives are available by phone or email. TSC locations and contact information may be found on the DOR Service Center page. Please note that wait and response times will be much longer than usual because DOR has reduced the number of employees at the Frankfort central office and all TSCs.
Please visit the Contact Us page for other DOR contact options.
To reduce the community spread of COVID-19, DOR is taking these precautions. Promoting the health and well-being of our employees and our customers are our priorities. We apologize for any inconvenience.