USPS Postmark Delays: Due to changes at USPS, postmarks may not reflect the date you drop off your mail at your local post office. Taxpayers should file electronically, request a manual postmark at the post office counter, or mail early.
Direct Deposit Refunds: Effective April 1, 2026, the name on your tax return must exactly match the name on your bank account to receive a direct deposit refund. Otherwise, a paper check will be mailed. Taxpayers and businesses should review their name and bank account information prior to filing their returns to avoid delays. The KY DOR uses AI‑assisted tools to help verify banking information.
We are committed to providing you with courteous, fair and efficient service while administering the Commonwealth’s tax laws.
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